Shipping Policy

📦 Shipping Information – solsticeofficial

At solsticeofficial, we’re committed to making your shopping experience as smooth as possible. That’s why we proudly offer FREE shipping on all orders—no minimum required!

🕒 Order Processing Times

All orders are processed within 1–3 business days after they are placed. Once your order is processed and dispatched, you’ll receive a confirmation email with tracking details.

Note: During high-volume periods such as holidays or sales, processing times may extend up to 7 business days.

We ship globally! Below are the average estimated delivery times once your order has been dispatched:

🇺🇸 USA: 7–10 business days

🌐 Other Countries: 10–15 business days

Please note: Shipping times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances beyond our control.
✏️ Order Changes & Shipping Accuracy

Please ensure all shipping details are accurate and complete at checkout.

If your address is flagged by our system, our team will reach out via email within 3 business days for verification.

If we do not receive a response within that time, your order may be canceled.

Need to make a correction?
📧 Email us at cs@solsticeofficial.com
 within 24 hours of placing your order. While we’ll do our best to update your information, changes are not guaranteed after this window.

🚚 Delayed Deliveries

We understand how important timely delivery is. While we aim to dispatch and deliver quickly, delays may occur due to:

Weather conditions

Transportation disruptions

Customs inspections

Address or payment verification issues

We will always do our best to keep you informed and assist you if any delays arise.

Please note: solsticeofficial is not liable for shipping delays caused by external factors beyond our control.

📦 Lost or Stolen Packages

If your order is marked as delivered but you have not received it, or if it's lost in transit:

Contact your local courier to report the issue and start a claim.

Email us at cs@solsticeofficial.com
 with your order details.

While solsticeofficial is not responsible for lost or stolen packages, we will work with you and the courier to investigate the issue. In some cases, we may offer a replacement depending on the situation and available evidence.

Tip: Consider filing a police report if package theft is suspected.

🔄 Shipping Policy Updates

solsticeofficial reserves the right to modify or update this Shipping Policy at any time without prior notice.

By placing an order with solsticeofficial, you agree to the terms outlined in this policy, including any future updates.

We encourage customers to review this page periodically. For any questions, feel free to contact us at:
📧 cs@solsticeofficial.com

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